ATLÂNTICOLINE IN THE AZORES CHOOSE CARUS TO UPGRADE THEIR DIGITAL EXPERIENCE
Atlânticoline, the ferry operator in the Azores, Portugal, has partnered with Carus, a global leader in ferry IT solutions, to enhance the digital experience for passengers traveling between the Azorean islands.
The Azores rely heavily on ferry services as a vital connection between the several islands of the archipelago. Residents benefit from reduced ferry rates, to ensure affordability without burdening ferry operators. To manage this benefit, an online resident validation service is required to confirm eligibility for discounted fares. Carus brings extensive expertise in implementing such solutions, including a similar system successfully deployed in Madeira.
In addition to resident validation, Portuguese regulations mandate that every ticket sale is linked to a digitally signed invoice, meeting the country’s strict invoicing requirements. Carus has a proven track record of supporting this type of process across multiple jurisdictions, including Turkey, Mexico, Honduras, and of course, Portugal.
Ricardo Batista, Executive Member of the Board of Atlânticoline, expressed confidence in the collaboration, stating: “We could clearly see that Carus has the experience and expertise in managing processes that align with the unique requirements of our operations in the Azores.”
John Bertell, Director of Sales at Carus, shared his enthusiasm for the project: “We are excited to welcome the Azores to the growing family of Carus clients. Our extensive experience in providing IT solutions for lifeline services will prove invaluable as we implement our system to support both local residents and tourists. Coming from the Åland archipelago, we are islanders ourselves, so we understand the nuances of serving communities that rely heavily on ferry transport.”
This partnership marks a significant step forward in improving the digital journey for Atlânticoline customers, enhancing accessibility, compliance, and operational efficiency. With Carus’ tailored solutions, Atlânticoline is poised to strengthen its role as a critical link for mobility and tourism in the Azores.
ABOUT ATLÂNTICOLINE S.A.
Atlânticoline is a Portuguese company responsible for operating passenger and vehicle ferry services between the islands of the Azores, an archipelago in the North Atlantic. The company provides a crucial transportation link between the islands, promoting both local mobility and tourism.
Atlânticoline connects several of the nine Azorean islands, with specific routes varying by season. During the summer, the service is more extensive due to higher demand from tourists and residents.
The company operates a fleet of modern ferries designed for both comfort and safety. The vessels are equipped to handle both passengers and vehicles.
Atlânticoline plays a vital role in the daily life and economic development of the Azores, making it an integral part of the region’s connectivity and tourism infrastructure.
ABOUT CARUS
Carus is your partner for IT in the ferry industry. We design, build and support solutions fundamental to the operation and sales of passenger and freight vessel businesses around the world.
Our systems meet the broad range of operations, distribution, pricing and service that is demanded by operators and their customers around the world.
Our objective is to digitally support as many of the traveler/operator touch points as possible, to provide a seamless experience for the traveler throughout the 360 degrees of their journey.
